We appreciate your interest in our company and our products and services, and we want you to feel safe when visiting our website, including with regard to the protection of your personal data. We take the protection of your personal data very seriously. Compliance with the provisions of the European General Data Protection Regulation (EU GDPR) and the German Federal Data Protection Act (BDSG) is a matter of course for us.
We want you to know when we collect which data and how we use it. We have taken technical and organizational measures to ensure that both we and our external service providers comply with data protection and data security regulations.
Below we inform you about the collection and storage of personal data when you use our website. Personal data is all data relating to your identity or that can be personally related to you, such as your name, address, email addresses, user behavior, and IP address.
For technical reasons, every time you access our website, your browser automatically transmits the data listed below to our web server. This data is stored solely for statistical and technical purposes, for example, to evaluate the frequency of page visits or to detect disruptions in server operation.
The following data is logged and evaluated:
Further personal data, such as name, home address, email address, date of birth, or business-related data, will only be collected if you provide it yourself. You can provide such data on our website, for example, in the contact form.
Contact via email and contact form
When you contact us by email or via a contact form, the data you provide (your email address, your name, and your telephone number, if applicable) will be stored by us in order to answer your questions. We will delete the data collected in this context once storage is no longer required, or restrict processing if statutory retention periods apply.
Persons under the age of 18 should not submit any personal data to us without the consent of their parents or guardians. We do not request, collect, or share personal data from children and young people.
We generally use the personal data you provide to answer your inquiries, process your orders, or provide you with access to specific information or offers. To maintain customer relationships, it may also be necessary for us or a service provider commissioned by us to use this personal data to inform you about product offers that are useful for your business activities or to conduct online surveys to better meet the needs and requirements of our customers.
Furthermore, only those departments or employees of ensemble.tours who need your data to fulfill contractual, legal, and regulatory obligations, as well as legitimate interests, will receive your data. We also use selected processors for the technical and organizational implementation of our website. All processors are contractually obligated to treat your personal data confidentially and to process it only within the scope of providing services in accordance with our instructions.
Of course, we respect your wish not to share your personal data with us to support our customer relationship (especially for direct marketing or market research purposes). We will neither sell nor otherwise market your personal data to third parties.
We will collect, process, and use the personal data you provide online only for the purposes communicated to you. Your personal data will not be shared with third parties without your necessary consent.
Logging of email traffic
To ensure appropriate information and system security and to detect malware, we store log data on email traffic. When you send an email to one of our addresses, the following data is logged: the email and IP address of the recipient and sender, the number of recipients, the subject, the date and time of receipt by the server, the file name of any attachments, the size of the message, the spam risk classification, and the delivery status. Emails are initially checked purely automatically. Only if there is a suspicion of a threat to the security of the IT systems are individual emails manually reviewed by responsible persons.
In addition, we process your personal data in connection with emails, if necessary, for the duration of the entire business transaction and beyond, in accordance with statutory retention and documentation obligations.
You have the following rights with regard to the personal data concerning you:
You have the right to withdraw your consent pursuant to Article 6 (1) (a) or Article 9 (2) (a) at any time, without affecting the legality of the processing carried out on the basis of your consent until the withdrawal.
Our website uses so-called “cookies.” These are small text files that are stored on your device by your browser. They do not cause any damage.
We use cookies to make our service user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser the next time you visit.
If you do not want this, you can set your browser so that it informs you about the setting of cookies and you only allow this in individual cases.
If you deactivate cookies, the functionality of our website may be limited.
This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser bar. When SSL encryption is activated, the data you transmit to us cannot be read by third parties.
Security:
We have taken technical and organizational security measures to protect your personal data from loss, destruction, manipulation, and unauthorized access. All of our employees and all third parties involved in data processing are committed to the General Data Protection Regulation and to the confidential treatment of personal data.
When personal data is collected and processed, the information is transmitted in encrypted form to prevent misuse by third parties. Our security measures are continuously revised in line with technological developments.
Changes to our privacy policy:
We reserve the right to change our security and data protection measures as necessary due to technological developments. In these cases, we will also adapt our data protection information accordingly. Please therefore always refer to the most recent version of our data protection information.
Links:
If you use external links provided on our website, this privacy policy does not apply to these links. When we provide links, we endeavor to ensure that they also comply with our data protection and security standards. However, we have no influence on the compliance with data protection and security regulations by other providers. Therefore, please also inform yourself about the data protection notices provided on the websites of the other providers.
Our website is hosted by Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, USA. When you visit our website, Vercel processes technically necessary data, in particular your IP address, date and time of access, pages visited, and browser and device data (server log files). This processing is required to provide, stabilize and secure the website.
The legal basis is Art. 6 (1) (f) GDPR (legitimate interest in the secure and efficient provision of our online services). We have concluded a data processing agreement with Vercel pursuant to Art. 28 GDPR. As Vercel is based in the USA, a transfer of personal data to the USA cannot be ruled out. The transfer is based on the EU Standard Contractual Clauses and Vercel's certification under the EU-US Data Privacy Framework.
If you use our contact form or contact us by email or phone, we process the data you provide (in particular name, email address, phone number, company or ensemble name and the content of your message) to handle your enquiry and for possible follow-up questions.
The legal basis is Art. 6 (1) (b) GDPR insofar as your enquiry is aimed at concluding a contract (quotation, travel planning), and otherwise Art. 6 (1) (f) GDPR (legitimate interest in the effective handling of enquiries).
To manage enquiries, we use the CRM platform HighLevel (LeadConnector) provided by HighLevel Inc., Dallas, Texas, USA as a processor. The data you submit via the contact form is stored and processed there. A data processing agreement pursuant to Art. 28 GDPR is in place with the provider. As the provider is based in the USA, your data is transferred to the USA. The transfer is based on the EU Standard Contractual Clauses pursuant to Art. 46 GDPR.
We store your enquiry data until processing is complete and no statutory retention obligations remain. You may object at any time to processing based on legitimate interests.
Parts of the editorial content of this website are created with the support of AI systems and editorially reviewed by us before publication. Such pages are marked with a notice. No personal data of our website visitors is processed during content creation.
