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Frequently Asked Questions
Do you also organise just the coach for our orchestra?
Yes. For orchestras of every kind we provide ground service by coach as a single service: vehicles matched to the line-up and the instrument list, a schedule within the driving and rest times. You receive the vehicle proposal with an indicative price within 2 to 3 business days.
What does a concert tour cost?
The price per person depends mainly on group size, length of the tour, distance, accommodation and programme. The indicative quote lists every cost item separately.
Is our money protected?
Yes. Concert tours for amateur ensembles are package tours with the customer money protection required under section 651r of the German Civil Code. You receive the certificate before the first payment.
Can you also organise performance venues for us?
Yes. For amateur ensembles we find suitable venues, approach them and plan the performance with you. We do not offer this for professional ensembles.
Can participants pay individually?
Yes. The group can pay collectively, and participants can also register individually and pay separately.
Do you also work for music groups from overseas?
Yes. For groups and tour operators from overseas we are the partner on the ground in Germany, Austria, Switzerland and the Czech Republic: coaches sized to the group and the venues, a routing within the driving and rest times and one English-speaking contact for the whole tour.
In which countries do you organise trips and tours?
Across Europe: locally, regionally, nationally and across several countries.
We want to take part in a festival. Do you organise the journey?
Yes. We organise the coach journey to the festival, with accommodation on request.
What happens if individual participants fall ill or cancel?
Individual participants can always drop out. We therefore recommend group travel cancellation insurance and advise you on the options.
How early should we start planning?
Ideally 6 to 9 months before departure. For popular travel periods in spring and summer or special venues we recommend 12 to 24 months. Short-notice requests are possible as well.
