DATA PROTECTION

Your data protection is our concern

We appreciate your interest in our company and our products and services, and we want you to feel safe when visiting our website, including with regard to the protection of your personal data. We take the protection of your personal data very seriously. Compliance with the provisions of the European General Data Protection Regulation (EU GDPR) and the German Federal Data Protection Act (BDSG) is a matter of course for us.

We want you to know when we collect which data and how we use it. We have taken technical and organizational measures to ensure that both we and our external service providers comply with data protection and data security regulations.

(1) Information on the collection and storage of personal data.

Below we inform you about the collection and storage of personal data when you use our website. Personal data is all data relating to your identity or that can be personally related to you, such as your name, address, email addresses, user behavior, and IP address.

For technical reasons, every time you access our website, your browser automatically transmits the data listed below to our web server. This data is stored solely for statistical and technical purposes, for example, to evaluate the frequency of page visits or to detect disruptions in server operation.

The following data is logged and evaluated:

Request (file name of the requested file)
Browser type and version
operating system used
Referrer URL, i.e. the website from which you visit our website
IP address
Date and time of your visit
the websites visited within our website
any form contents

Further personal data, such as name, home address, email address, date of birth, or business-related data, will only be collected if you provide it yourself. You can provide such data on our website, for example, in the contact form.

Contact via email and contact form
When you contact us by email or via a contact form, the data you provide (your email address, your name, and your telephone number, if applicable) will be stored by us in order to answer your questions. We will delete the data collected in this context once storage is no longer required, or restrict processing if statutory retention periods apply.

Persons under the age of 18 should not submit any personal data to us without the consent of their parents or guardians. We do not request, collect, or share personal data from children and young people.

(2) Purpose of personal data and processing for specific purposes

We generally use the personal data you provide to answer your inquiries, process your orders, or provide you with access to specific information or offers. To maintain customer relationships, it may also be necessary for us or a service provider commissioned by us to use this personal data to inform you about product offers that are useful for your business activities or to conduct online surveys to better meet the needs and requirements of our customers.

Furthermore, only those departments or employees of ensemble.tours who need your data to fulfill contractual, legal, and regulatory obligations, as well as legitimate interests, will receive your data. We also use selected processors for the technical and organizational implementation of our website. All processors are contractually obligated to treat your personal data confidentially and to process it only within the scope of providing services in accordance with our instructions.

Of course, we respect your wish not to share your personal data with us to support our customer relationship (especially for direct marketing or market research purposes). We will neither sell nor otherwise market your personal data to third parties.

We will collect, process, and use the personal data you provide online only for the purposes communicated to you. Your personal data will not be shared with third parties without your necessary consent.

Logging of email traffic
To ensure appropriate information and system security and to detect malware, we store log data on email traffic. When you send an email to one of our addresses, the following data is logged: the email and IP address of the recipient and sender, the number of recipients, the subject, the date and time of receipt by the server, the file name of any attachments, the size of the message, the spam risk classification, and the delivery status. Emails are initially checked purely automatically. Only if there is a suspicion of a threat to the security of the IT systems are individual emails manually reviewed by responsible persons.

In addition, we process your personal data in connection with emails, if necessary, for the duration of the entire business transaction and beyond, in accordance with statutory retention and documentation obligations.

(3) Right to information, correction, deletion or restriction of processing, to object and to data portability

You have the following rights with regard to the personal data concerning you:

Right to information,
Right to correction or deletion,
Right to restriction of processing,
Right to object to processing,
Right to data portability.

You have the right to withdraw your consent pursuant to Article 6 (1) (a) or Article 9 (2) (a) at any time, without affecting the legality of the processing carried out on the basis of your consent until the withdrawal.

(4) HubSpot

This website uses a HubSpot tracking code, which uses cookies or similar technologies to track visitors to this website and collect demographic information about them. HubSpot tracks the ensemble.tours website and the pages you visit within HubSpot. This data is used to deliver tailored content and promotions to users whose behavior indicates they are interested in a particular subject area. More information about HubSpot’s privacy policy can be found here.

(5) Cookies

Our website uses so-called “cookies.” These are small text files that are stored on your device by your browser. They do not cause any damage.

We use cookies to make our service user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser the next time you visit.

If you do not want this, you can set your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

If you deactivate cookies, the functionality of our website may be limited.

(6) SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser bar. When SSL encryption is activated, the data you transmit to us cannot be read by third parties.

(7) Web analysis with Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website is typically transferred to a Google server in the United States and stored there.

IP anonymization
We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plug-in
You can prevent cookies from being saved by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore, you can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Demographic Features in Google Analytics
This website uses the “Demographic Features” feature of Google Analytics. This allows reports to be created that contain information about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google as well as from visitor data from third parties. This data cannot be assigned to a specific individual. You can deactivate this feature at any time via the ad settings in your Google Account or generally prohibit the collection of your data by Google Analytics as described in the “Objection to data collection” section.

For more information on how Google Analytics handles user data, please see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

(9) Google Webfonts

This site uses so-called web fonts to display the fonts. These are provided by Google (https://fonts.google.com/).

When you visit our site, your browser loads the required web font into your browser cache. This is necessary so that your browser can display our texts in a visually enhanced format. If your browser does not support this feature, a standard font from your computer will be used.

Further information about Google Webfonts can be found at https://developers.google.com/fonts/faq?hl=de-DE&csw=1

(9) Google Webfonts

This site uses so-called web fonts to display the fonts. These are provided by Google (https://fonts.google.com/).

Further information about Google Webfonts can be found at https://developers.google.com/fonts/faq?hl=de-DE&csw=1

(10) Other

Security:
We have taken technical and organizational security measures to protect your personal data from loss, destruction, manipulation, and unauthorized access. All of our employees and all third parties involved in data processing are committed to the General Data Protection Regulation and to the confidential treatment of personal data.

When personal data is collected and processed, the information is transmitted in encrypted form to prevent misuse by third parties. Our security measures are continuously revised in line with technological developments.

Changes to our privacy policy:
We reserve the right to change our security and data protection measures as necessary due to technological developments. In these cases, we will also adapt our data protection information accordingly. Please therefore always refer to the most recent version of our data protection information.

Links:
If you use external links provided on our website, this privacy policy does not apply to these links. When we provide links, we endeavor to ensure that they also comply with our data protection and security standards. However, we have no influence on the compliance with data protection and security regulations by other providers. Therefore, please also inform yourself about the data protection notices provided on the websites of the other providers.